Note: Each user may view their own recordings. To learn more, click here.
1. Login to the web portal at sip.alinephonesystems.com with an admin account.
2. Navigate to Reports > CDR.
3. Use the filters to select the date range and/or filter who the call was sent to/from.
Note: You may have to include the country code when searching a telephone numbers. e.g. 1-567-803-0327
3. Once you find the call you want, click the play button on the far right side. You will then download the file to listen to the recording.
Note: If a recording does not appear, try searching for linked calls. To do so, select the call to auto populate the ID and then change the # to a Linked ID.