Part 1 - Record Your Greeting Message
1. Dial *301 using your desk phone or Communicator app to record your message. Skip to Part 2 - IVR or Part 2 - Ring Group.
or Import Your Greeting Message
1. Login to the web portal at sip.alinephonesystems.com with an admin account.
2. Navigate to System -> Sound Files
3. Select "Upload"
Note: Must be a wav or ulaw file type. Click here for the sound converter.
Note: File name must be "greeting- filename" as shown below.
Part 2 - For IVRs ONLY
For an IVR:
1. Navigate to IVR -> select IVR
2. Select greeting from the drop down menu
3. Click "Save"
Part 2 - For Ring Groups ONLY
For a Ring Group:
1. Navigate to Extensions -> Ring Groups -> select Ring Group
2. Click on "Show Advanced Options"
3. Select greeting from the drop down menu
4. Click "Save"