To Pickup a Call:
1. When a call is still ringing and has not been answered yet, right click on the extension that is ringing within the Communicator app.
2. A menu will appear. Now, click on Pickup call to answer this call with your extension.
Note: To have this answer with your deskphone, please make sure the phone widget is set to "deskphone" mode as shown below.
Alternatively, you may dial *88 followed by the extension number to pickup an incoming call.