Summary:
Static Member Login allows users to join/leave queues they are current members of.
Note: Users must be a member of the queue first. To add a member, select Members and agents within the queue's settings.
1. Enable Static Member Login
1. Login to the web portal at sip.alinephonesystems.com with an admin account.
2. Navigate to Queues > select a queue
3. Select "Yes" for Static Members Login
2. Login/Logout Queues
Note: After enabling for the first time, all members will be logged out.
Access Code | Function |
*200 | Login to ALL active queues |
*200+QUEUE | Login to ONLY that queue |
*201 | Logout of ALL active queues |
*201+QUEUE | Logout of ONLY that queue |
Example: Dialing *200400 will join queue 400.