How to: Transfer a Call

To Transfer a call with the Communicator Desktop version:

1. When on a call, select the Transfer button.

2. A new window will appear allow you to transfer to a user/phone number, queue, other ongoing call, or your other phones (desk phone, mobile).

To Transfer a call with a Yealink phone:

1. Press Transfer while on a call
   
   

   
   
   

2. Enter the extension you want to transfer to (ex: 1000)
   
   
3. Press Send to call the extension (callee will still be on hold) or Blind Transfer (B Transfer) to transfer the call immediately
   
   
   
   
   
4. Now, press Swap to continue the original conversation and swap between the 2 calls
   
   OR, press Conference to talk with all parties
   
   OR, press Transfer to end your call and transfer the call to the extension